1. Who We Are

SignalBridge Group Limited ("we", "us", or "our") is a company registered in Hong Kong with a registered office at Flat B, 8/F, Amtel Building, Nos. 148 Des Voeux Road Central, Hong Kong.

We operate the website www.signalbridgeltd.com and provide cable assembly and wire harness manufacturing services to industrial OEM customers. You can contact us at info@signalbridgeltd.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact enquiries: name, company, email address, and message content submitted via our contact form.
• RFQ submissions: company name, contact details, project specifications, quantities, and technical requirements submitted via our Request for Quotation form.
• Communications: records of correspondence if you contact us by email.

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs, through standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations for our services.
• Process and manage customer programmes and orders.
• Improve our website and understand how visitors use it.
• Comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

Where applicable under data protection law, we process your personal data on the following legal bases:

• Contractual necessity: to respond to RFQs and fulfil service agreements.
• Legitimate interests: to operate our business and improve our services.
• Consent: where you have provided explicit consent, such as for optional communications.
• Legal obligation: where required by applicable law.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. RFQ and customer programme data is typically retained for seven years following the end of the relevant programme or business relationship.

6. Data Sharing

We may share your information with:

• Service providers: third-party companies that support our operations (such as email hosting and website analytics), who are bound by confidentiality obligations.
• Manufacturing partners: where necessary to fulfil your order, limited to the information required.
• Legal authorities: where required by law or to protect our legal rights.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data in certain circumstances.
• The right to object to or restrict processing in certain circumstances.
• The right to data portability.

To exercise any of these rights, please contact us at info@signalbridgeltd.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

9. Cookies

Our website uses cookies. Please see our Cookie Policy for full details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: